What Are The Differences Between DVD Formats???

Posted on June 1, 2008 by Jerome
Filed Under Techie Tips | Leave a Comment

If you are like me, I did not know the differences with all the different DVD formats.

How do I figure out which DVD format is compatible with my existing system?

If you want to know more, then wait no longer and click this link and found out what you have been wanting to know about the differences between DVD formats!!!

 

 

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Bravery in Business

Posted on June 1, 2008 by Sheila
Filed Under Business | Leave a Comment

Are you thinking of moving to the next level in your business? How can I move on and leave what I know? Sometimes the security of what we have can make it hard for us to move out of our comfort zone.  How do you get the guts to move on?  It comes when we decide to become brave and step out in the unknown.

Bravery is a learned behavior and we can only become brave by taking action. By becoming brave in small ways we become brave in big ways.  Why not start by mapping out your plan of action. Write a commitment to be brave. This does not mean that you will change anything at the moment.

You have to be committed to getting the guts to become brave and to step out of your comfort zone. Take it as a challenge. This challenge focuses on choosing to be brave, choosing to do things differently.  Taking on this challenge will allow you to experience your life in new ways.  

Take action and become the entrepreneur you want to be. Be brave – experience the transition of a lifetime!

Sheila Edens

sheila@sheerelegancevirtualassistant.com

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Choosing a Coach

Posted on June 1, 2008 by Patty
Filed Under Business, Coaching | Leave a Comment

I truly believe that all business owners should have a coach to help guide them through the waters of business as well as help to hold them accountable and stay focused and driven. 

Recently, I was talking to a potential coaching student about coaches she had in the past.  We talked about the what was “lacking” in the programs she had participated in.  She stated that the information was great, but the “coaches” did not know how to present or guide her.

So, you want a coach, but how do you know what to look for?

I know that it is highly controversial if a coach should be certified, and I am not here to debate it at this time.  What I would recommend is checking out your coach’s background.  I do not believe it is enough to have 20 years experience in the corporate world, and then come and then become a coach, training others on the experiences learned in coaching.  A “true” coach should have some type of educational background,  a background in training, or some kind of training course on training/coaching. 

Coaching is more than just giving information.  It is guiding, supporting, and understanding how to help clients get what they want out of life and business.

So, when you are looking for a coach, interview them and make sure they have some sort of training or education background. 

May your virtual journey be blessed,
Patty Benton, BA, Certified Life Coach
www.moretime4u.org
www.virtualvacoach.com
www.virtualbizgroup.com
www.actatwork.com

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Do you have your goals written?

Posted on May 15, 2008 by Patty
Filed Under Business, Goals | Leave a Comment

Goals are an amazing and powerful driving force in a business.  I believe with all my heart that if you have goals set, along with an action plan for each goal on how to achieve your goal, that you will continue to grow!  You will develop and expand in your business as well as your personal life.

Honestly, this is just a brief synopsis of my belief, and if you would really like to explore it deeper and get full guidance of what I mean, you can join our Beginner’s Failure is NOT an Option group, in which goals are our guiding force through the program, http://www.moretime4u.org/virtualvacoach/nofailureB.htm

But this isn’t the reason I am posting this blog.  I am posting it because I want to introduce you to one of my clients, Sue Brenner.  She has been an amazing mentor to me, and has some wonderful goal strategies.  She is conducting a free tele-seminar on accelerating your goal success on the job and at home.  I have attended these sessions, and they are fantastic.  I really encourage you to attend her seminar and get filled up on some great advice!  The details are below.

I hope that you are taking steps to enable your business to grow substantially by continually analyzing your goals and the direction you are heading!

May your virtual journey be blessed,
Patty Benton, BA, Certified Life Coach
www.moretime4u.org
www.virtualvacoach.com
www.virtualbizgroup.com
www.actatwork.com

——————————-
Details on Sue’s Upcoming Tele-Seminar

Dear Patty,

May is here, and with it has come many exceptional questions for my next ‘Ask Sue Brenner’ tele-seminar on Thurs, May 29th at 5pm Pacific/8pm Eastern.

By now, you’ve probably heard about these ‘Ask Sue’ calls. 

On these calls, I answer specific questions that will help you accelerate your goal success on the job and at home. 

And the best part is that EVERY question I answer on these calls are questions submitted from individuals just like YOU.

In fact, you have the opportunity to ask me your most pressing question too. 

Hopefully, your question will be one of a handful I’ll pick to answer during this month’s tele-call. Simply hit reply and respond to this question: What is your number one question about achieving your goals?

Or, if you need to register go to…

= = = = = = = = = = = = = = = = = = = = = = = = = = = = = = =

Take 60 Seconds to Register for this
No*Cost Tele-Training and
Submit Your Question Now:
http://www.suebrenner.com 

= = = = = = = = = = = = = = = = = = = = = = = = = = = = = = =

The call will not only be packed full of unique and thought-provoking questions, but it will also have clear action steps and strategies to overcome obstacles and achieve your goals. 

You will be able to put your learning to work right away!

If you have a schedule conflict, please still go ahead and send me your question. When you do, I’ll give you information on how to access the call recording as a back-up option.

I hope you’ll join me on this powerful call. We’re going to have fun sharing insights on how we can create the lives we want AND deserve.

Dedicated to your success,

Sue Brenner
http://www.suebrenner.com 

P.S. Feel free to pass this invitation along to a friend or colleague who could benefit from this complimentary tele-seminar.

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Is the Customer Always Right?

Posted on May 15, 2008 by Diane
Filed Under Business | 1 Comment

Parting is such sweet sorrow...

Even before I started my business (eOffice Solutions) nearly two years ago, I knew customer service would be the foundation from which I would build it.  Providing “exceptional” customer service would distinguish me from the other hundreds of thousands of small businesses in general, and virtual business owners in particular.  I really believed in the adage, “The customer is always right.”

Parting is such sweet sorrow!One year, six months, two weeks, and 15 days later, I’m still of that opinion - but (and this is a big But), as Dr. Phil would say, “There’s no hunt in that dog!”

Truly, I have found that the customer isn’t always right, and that’s okay.  For two months I struggled with a client that was never satisfied, extremely nick-picky, demanded my time 24/7, and honestly, he was the client from hell.  The more I gave of myself, the more he wanted.  Finally, I had to “fire” him.  He was a good client in terms of money and the type of work but that’s where the good began and ended.  Your clients will often become difficult, demanding, and hard to please.  It’s at this point however, where you must decide if it’s worth the aggravation and say “Guess what? This client isn’t right!” 

If the client is wrong and not a “good fit,” you must make him/her aware of this; make every attempt to compromise and/or resolve the problem, or part ways - and be okay with it.  It took me a little awhile but I realized it is okay to tell your client they’re wrong, period.  I felt horrible after I parted ways with my client from hell, even though he was such a headache.  It was the lack of good customer service (particularly in the service industry) to begin with that helped form my opinion that good customer service - no exceptional customer service, would help me to stand out from the rest.  Visit any fast food restaurant and 4 times out of 10 (that’s 40%) you will not get a “Thank you” or a smile or even a pleasant facial expression. On too many occasions, I’ve even had my food thrown at me with a “You’re bothering me” attitude, as if they’re doing me a favor!  (Geez, I paid for that treatment too!)

So yes, it is extremely important, I feel, to give your clients more than what they expect, and recognize that 90% of the time, the customer is always right.  But equally important is to know when your customer is wrong to the point that the situation will never be right in their eyes; acknowledge this, move on, and be okay with it.

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